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Plymouth Rock car insurance reviews and our opinion (2021)

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Plymouth Rock Car Insurance
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In our opinion:

Plymouth Rock is a reasonable choice for auto insurance if you are in one of the six states where coverage is available. However, the company’s customer service and online experience is lacking.


Discounts available Discount

Assurance Plus Loyalty Rewards Package for Loyal Customers


Only available in six states

Bad mobile app reviews

Mixed customer service reviews

Do you want to insure your car with a regional supplier? We looked at Plymouth Rock’s auto insurance reviews to find out if customers are happy with this provider.

Plymouth Rock auto insurance is only available in six northeastern states, but your eligibility for coverage is worth researching. Below we look at Plymouth Rock’s coverage, costs and more and compare it to the best auto insurance companies in the industry to see how it compares. Read on to see if Plymouth Rock is right for your needs.

When looking for auto insurance, you’ll want to get several quotes before making your decision. There is no one-size-fits-all provider, so what’s best for your neighbor may not be the best for you. Enter your zip code below to get started with some free quotes.

Plymouth Rock Assurance overview

Plymouth Rock Assurance offers affordable auto insurance as well as commercial auto, motorcycle, homeowners, renters, condo and umbrella insurance.

Plymouth Rock auto insurance is available in: New Jersey, Massachusetts, Connecticut, New Hampshire, Pennsylvania and New York. The company has an A rating on AM Best and there are many positive reviews about Plymouth Rock auto insurance from customers.

Plymouth Rock car insurance coverage

When you opt for Plymouth Rock car insurance, you have the following coverage as standard:

  • Liability for Personal Injury (BI): This option covers medical bills and lost wages for other people in accidents caused by you. There is a limit per person and a limit per accident.
  • Liability for material damage (PD): This coverage applies to other cars in the event of an accident caused by you.
  • Extended coverage: Comprehensive coverage restores your vehicle after damage caused by bad weather or vandalism.
  • Collision coverage: Collision coverage restores your car in the event of an accident.
  • Personal Injury (PIP): This covers medical bills and wages lost after an accident.
  • Medical Payments (MedPay): This coverage pays for medical bills after an accident.
  • Uninsured / underinsured motorist (UM / UIM): This is medical and physical damage coverage for accidents caused by uninsured or insufficient drivers.

Plus, the Plymouth Rock Essential Assurance package is included with your subscription at no additional cost. It is one of the reasons for the few positive reviews of Plymouth Rock car insurance from customers. Coverage includes:

Plymouth Rock Car Insurance Coverage details
crash busters® Please let Plymouth Rock know when and where you would like to meet to evaluate your vehicle.
Door-to-door collection service® Plymouth Rock will arrange the repair process and arrange your rental car.
Guaranteed repairs Plymouth Rock warrants repair work at participating stores as long as you own or rent your car.
come home safe and sound® If you need a taxi, the insurer will reimburse you (once a year).
Online services Plymouth Rock’s QuickPay tool, online claims reporting tool and eDocuments option help drivers manage their accounts online.
Security promise® If Plymouth Rock’s customer service does not meet your expectations, the supplier will make a donation to selected charities of your choice.

Coverage add-ons

When you purchase Plymouth Rock auto insurance, you have the option to upgrade to Assurance Plus, Assurance Preferred and Assurance Premier packages to receive additional benefits such as roadside assistance. Each plan includes the benefits of the previous plan.

Best radar detectors under the $ 200 banner
Plus Insurance Security preference Premier Insurance
Extra coverage for the rental car Road assistance Road assistance
Mobile device replacement Trailer and extra labor Replace a new new car
Laptop replacement Windshield replacement except at your own risk Plus a replacement car
Personal property coverage waived the charge Travel interruption coverage
Pet Injury Cover Cover for accidental discharge of the airbag Coverage of the loan / lease gap Le
Advantages of the seat belt / airbag Additional coverage for pet injury $ 50 to your deductible per year
Advantages of car seats Replace the electronic key
Improved bail coverage
Accident waiver with Plymouth Rock policyholders
Except the deductible for glass repair
Income coverage

You can also add these types of coverage to your Plymouth Rock auto insurance plan, whether or not you have one of the Assurance packages:

  • Forgiveness of accidents accident
  • Total glass coverage
  • $ 100 deductible for glass
  • Exemption from the deductible
  • Replace a new new car
  • Coverage of the loan / lease gap

Discounts on car insurance at Plymouth Rock

Plymouth Rock has several discount options, including:

  • Theft Protection
  • Paid in full
  • motorcycle club
  • New pilot
  • electronic documents
  • affinity group
  • good student
  • Security promise
  • Driver training
  • off to school
  • Advance buyer
  • Accompaniment package

Plymouth Rock Quotes and Claims

For a Plymouth Rock car insurance quote, fill out an online form or call 855-993-4470. Whether you choose a quote from Plymouth Rock or not, we always recommend that you get multiple auto insurance quotes so that you can compare plans and costs side by side. Enter your postcode below to get free quotes for your vehicle.

Car insurance claims

You can file a complaint via a form on the Plymouth Rock website or by calling the company in the state you are in. Customers can also track the status of complaints online.

Plymouth Rocks crash busters vehicles can meet you and your damaged vehicle at any location and make payments on the spot. If you need assistance with the repair process, Plymouth Rock’s door-to-door pickup and drop-off service will transport your damaged car to and from a repair facility.

Plymouth Rock mobile app

The Plymouth Rock Assurance mobile app is designed to help customers quickly file complaints and access account and billing information. It is rated 2.7 stars on Google Play and 1.3 stars on the App Store. Plymouth Rock car insurance reviews for the mobile app on Google Play are almost all negative. Customers complain that the app doesn’t load and is practically useless. Some reviews also mention poor customer service.

“The app is corrupted and cannot be opened. Almost ready to switch insurance for easier payments. “- Morgan C., Google Play

Reviews for the Plymouth Rock car insurance app on the App Store also mention tech issues with the app and how it is flawed and poorly designed.


Plymouth Rock has another mobile app called RoadRewards which allows policyholders to collect points for safe driving rewards. The app gives you feedback on your driving style and is designed to help you become a safer driver. The RoadRewards app runs in the background on your phone and uses GPS to track your driving.

This app has 3.5 stars on the App Store and 4.1 on Google Play. The Plymouth Rock car insurance ratings for this app are much better than the main app, but there are still some negative reviews. The negative reviews are about how difficult it is to use the app, and some customers have said that it inaccurately increases the rates.

Plymouth Rock Car Insurance Reviews

Plymouth Rock Assurance has an A + rating from the Better Business Bureau (BBB) ​​and a 3.2-star customer rating from Trustpilot. Reviews of Plymouth Rock car insurance from customers on BBB are generally negative and there are very few reviews on Trustpilot.

Overall, Plymouth Rock car insurance ratings are poor across the board when it comes to customer service and poor app performance. Keep in mind that ratings are very specific to each person’s individual situation and should be factored into your decision-making process, but not your sole consideration.

Final thoughts on Plymouth Rock Car Insurance Rock

After doing its homework, we think Plymouth Rock offers great coverage and discounts, but the auto insurance company lacks customer service and an easy online experience. Our team rates Plymouth Rock auto insurance at 79%.

Our tips on car insurance

We looked at the best auto insurance providers in the country and found that USAA and State Farm are great options based on affordability, technology, and customer service. To get the best auto insurance quote, it is important to look into multiple providers. Fill out our simple form below to compare quotes.

USAA: best for military families

Our team rates USAA at 96 percent. USAA auto insurance is a good choice if you or any of your family members are current or former military personnel. Through our research, we found that USAA is affordable, has top-notch customer service, and has usage-based options.

Unlike Plymouth Rock car insurance reviews, USAA reviews are very positive. USAA has an AM Best Financial Strength rating of A ++ and a B + rating of the BBB. The app has a 4.6 star rating on Google Play. For more information on coverage, costs and customer service, read our full evaluation of USAA insurance.

State Farm – Best for Student Drivers

Our team rates State Farm at 95% in total. State Farm has an A rating from the BBB, a 4.2 star rating on Google Play, and a 4.8 star rating on the App Store. The BBB page has some negative reviews, but almost all of them have been resolved to customer satisfaction. State Farm also has an A ++ rating from AM Best.

Overall, State Farm stands out the most for its long list of discounts. Drive safely and save from the insurer the program can save you up to 30 percent if you are a safe and steer clear driver? program is very suitable for students. Both programs have very popular mobile applications in the App Store as well. For more information, read our full State Farm auto insurance review.

Due to the changing circumstances surrounding COVID-19, it is important to understand how your auto insurance policy could be affected. Read our tips on auto insurance and COVID-19 to learn more.

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